Privacy Policy
General information
This document defines the Privacy Policy of the Online Store (hereinafter referred to as the “Online Store”). The administrator of the Online Store is Katarzyna Janecka, conducting business under the name Przedsiębiorstwo Handlowo-Produkcyjne Katarzyna Janecka, at the address Gruntowa 3, 26-200 Końskie, registered in the Central Register and Information on Business Activity conducted by the Minister of Economy, NIP: 658-191-06-51, REGON: 260506525.
Words used with a capital letter have the meaning given to them in the regulations of this Online Store.
Personal data collected by the Online Store Administrator are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of individuals with regard to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119, p. 1), hereinafter referred to as: RODO.
The Administrator of the Online Store makes special efforts to protect the privacy and information provided to him and concerning the Customers of the Online Store. The Administrator shall exercise due diligence in selecting and applying appropriate technical measures, including those of a programming and organizational nature, to ensure the protection of the processed data, in particular securing the data against their access to unauthorized persons, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of applicable laws.
The addressee of the opportunity to use the Goods and Services available on the website is not children under the age of 16. The controller of personal data does not provide for the purposeful collection of data on children under 16 years of age.
Personal data
Personal data administrator
The administrator of your personal data is:
Przedsiębiorstwo Handlowo-Produkcyjne Katarzyna Janecka
Gruntowa street 3, 26-200 Końskie
You can contact the Personal Data Administrator regarding your personal data via:
- e-mail sklep@tova.pl
- snail mail – Fabryczna 15, 26-200 Końskie
- contact form, which you can find at www.tova.pl/kontakt/
- phone 696987925
Purposes and legal basis for processing personal data
The data controller processes your personal data for the following purposes and scope:
- to take action prior to the conclusion of a contract at your request (e.g. creation of an Account), i.e. the data provided in the registration form in the Online Store, i.e. your e-mail address and the established password, gender; if you register an Account via an external authentication service (e.g. Google+, Facebook) we collect your name and surname, and if you register when you purchase Goods we collect your name and surname and data provided for the purpose of processing the order such as the shipping address; in order to provide Services that require the establishment of an Account such as maintaining an order history, providing information about the status of the order, we process your data provided in the Account and when you purchase Goods;
- in order to provide Services that do not require setting up an Account and purchasing Goods, i.e. browsing the web pages of the Online Store, searching for Goods, we process personal data concerning your activity in the Online Store, i.e. data concerning the Goods you browse, data concerning your device session, operating system, browser, location and unique ID, IP address;
- in order to perform the contract of sale of the Goods (e.g., delivery of the ordered Goods), we process personal data provided by you when you purchase the Goods, such as your name, e-mail address, address data, payment data, and if you make a purchase through an Account, additionally the established password;
- for the purpose of statistics on the use of the various functionalities available in the Online Store, to facilitate the use of the Online Store and to ensure the IT security of the Online Store, we process personal data concerning your activity in the Online Store and the amount of time spent on each subpage in the Online Store, your search history, location, IP address, device ID, data concerning your Internet browser and operating system;
- for the purposes of establishing, investigating and enforcing claims and defending against claims in legal proceedings and other enforcement authorities, we may process your personal data provided when you purchase Goods or create an Account and other data necessary to prove the existence of a claim or which arises from a legal requirement, court order or other legal procedure;
- for the purpose of dealing with complaints, complaints and requests and responding to customer inquiries, we process the personal data you provide in the contact form, complaints complaints and requests, or in order to respond to inquiries in another form, and some of the personal data you provide in your Account, as well as data regarding your order of Goods and other Services provided by us that are the cause of the complaint, complaint or request, and data contained in the documents attached to the complaints, complaints and requests;
- for the marketing of our Goods and Services and our customers and partners, including remarketing, for this purpose we process personal data provided by you when you create an Account and update it, data regarding your activity on the Online Store including orders, which are recorded and stored via cookies, in particular order history, search history, clicks on the Online Store, login and registration dates, history and your activity related to our communication with you. In the case of remarketing, we use your activity data to reach you with our marketing communications outside the Online Store and we use third-party providers for this purpose. These services involve displaying our messages on websites other than the Online Store. Please see the Cookie records for details;
- for the purpose of organizing contests and loyalty programs, i.e. notifications of accumulated points, notification of winning, and advertising our offer, we use your personal data provided in your Account and when registering for a contest or loyalty program. Detailed information on this subject is provided each time in the terms and conditions of participation of a given contest or loyalty program;
- for market research and opinion research by us or our partners, i.e. order information, your data provided in the Account or when purchasing Goods, e-mail address. The data collected for market and opinion research is not used by us for advertising purposes. Exact instructions are given in the information about the respective survey or in the place where you enter your data.
